AM
Anne M
1 reviews | Active since Feb 2026
13 Mar 2026, 12:26
Two towers down since December 2025 and nothing ??
Shocking the second- ticket on the same issue has just been closed - Ticket S6-LPE@U-UGAOY and ticket EC-28VU-26LKH9 the area i am in is still without a working tower - Two towers struck by lightning in December 2025 - and nobody can tell me when they will be repaired ?? or if they will - people call me - by no-one can give me an answer- or bother getting back to me - just a call to say they will look into it ?? How do i get an answer ?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Mar 2026, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2026, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team