Two to three week wait

I damaged my phone the beginning of March. Went to Vodacom who could assist in taking over my contract from CellC. All paperwork was done and I was impressed by the service received. And that's where it ended....<br> <br> I waited more than a week to receive the phone I ordered - stock was on back order. To me, if you are advertising specials, you should at least have the stock to back it up. Friday, the 11th of March, I phoned again to query as to whether the phone had arrived. I was asked to please come in to the shop before 16:00, as the port had to be done during business hours. I actually had to ask permission to leave work early and go to the shop. I was desperate as I had been waiting for so long. Paperwork was finalised, I PAID for sim and was informed that the contract would be active within 24 hours. I AM STILL WAITING<br> <br> I phoned the shop yesterday and informed them that the phone is still not active. They contacted me later informing me that the transaction (or port) never went through the system. <br> <br> Up to now, I STILL CANNOT USE MY PHONE. I have paid, signed, followed up without getting any service. This is the worst service I have received EVER. Disgusted is a better word.