two months for a copy of contract - and waiting

Item: Vodacom
Rating: 2
Author: Yulan C

My reference number: EC-0P0Q-2ITJS1 <br> emailed Vodacom on 27 November 2014 requesting a copy of my contract, went through formalities of sending id number and calling call centre etc.<br> Tried calling call centre now on hold for 7 minutes and put the phone down with no answer.<br> disgusting service - not surprised.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Jan 2015, 14:04

Hello yulanc,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply28 Jan 2015, 14:04

Official

Hello yulanc,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team