MB
MoniQue B

1 reviews | Active since Dec 2017

25 Oct 2018, 21:10

Two months and my query is still not resolved! Pathetic!

So Vodacom is at it again! Your customer service is atrocious!! Two months and my query is still not resolved!

I have spoken to several different people all promising to get it sorted and all promising to call me back and NOTHING has been done! No call back, nothing!

As I have warned all 7 of you that called me, on YOUR recorded line - I have no put a stop order on your debit order because you are no *****ing my money. Don’t bother to call me, I’m not interested. You have breached the contract and I will no longer beg for you to fix your mistakes! DO NOT send me bill because I WILL NOT pay it!

I have tried for two month to sort this out and you couldn’t give two ****s. So I am done trying now. I will also be contacting the ombutsman to have this in writing should you decide to want to mess up my credit thinking that I owe you a cent!

As I said, don’t bother to even call me.

0
Replies (1)
Vodacom
Vodacom's reply26 Oct 2018, 07:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Consumer Website Team