SB
Sondre B

1 reviews | Active since Mar 2013

12 Jan 2016, 20:06

Two month old Samsung S6 overheating when charging

I have my Samsung S6 for two months & it's been overheating when I charge it. My devise has been in twice already to the Vodacom Repair Centre in Canal Walk (22nd Dec'15 & 06th Jan'16), how many more times does my devise have to go in before this problem is solved, surely a two month old brand new phone should NOT be overheating when you charge it. As far as I'm concerned this is a hazardous & clearly this is a faulty devise. I'm extremely unsatisfied with both Vodacom & Samsung in the way that they have dealt with this issue.

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2016, 12:32
Official
Hello Sondre,

Thank you for making us aware of this issue.

A consultant will review and then make contact with you to assist.

Kindest Regards
Consumer Website Team