CP
Cornelia P

1 reviews | Active since Jul 2011

30 Jul 2015, 12:40

Two days to unlock a phone...

Yet another complaint... Actually, more than one...<br> This morning I went onto the \My Vodacom"Website to temporarily increase my call limit as my phone was soft locked to to me reaching my call limit.<br> <br> Firstly the \""My Vodacom\"" website has changed so much and is not at all user friendly anymore - you spend more time looking for what you need and then when you finally find it"

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2015, 11:44
Official
Hello Connied,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team