twitter account seems to be none existant, log a problemits and the responded only after 8hrs

Item: Vodacom
Rating: 1
Author: Ridwan A

twitter account seems to be none existant, log a problemits and the responded only after 8hrs. log another problem today at 4.36pm and still waiting for a response going for an hr now.

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Replies (1)

Vodacom's replyOfficial

27 May 2025, 08:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 May 2025, 08:12

Official