KR
Kapil R
1 reviews | Active since Jan 2019
29 Mar 2020, 01:24
Twice the fees for terrible service
Not able to use my night time data despite having network connection, aside from being charged double my contract amount for the last few months. Frustraing network and I would not recommend Vodacom to anyone. Totally regret getting a router from them.
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Replies (2)
Vodacom's replyOfficial
29 Mar 2020, 21:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Mar 2020, 21:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KR
Kapil R's updateReviewer Update
31 Mar 2020, 08:39I have not been contacted by anyone from Vodacom and the 6th debit order for twice my contract amount has been deducted from my account. I will be seeking legal advice as this breach of their contract with me is unacceptable.
KR
Kapil R's update31 Mar 2020, 08:39
Reviewer Update
I have not been contacted by anyone from Vodacom and the 6th debit order for twice my contract amount has been deducted from my account. I will be seeking legal advice as this breach of their contract with me is unacceptable.