CB
Candice B
1 reviews | Active since Jun 2018
27 Feb 2024, 11:56
Tulani Hlongwane
I phoned into the customer care service (135) and my call was taken by a joung man, Tilani Hlongwane, and I have to say, after the level of service recieved by this man, I am now in two minds about canceling my 14year long contract. I was adament I was going to cancel it, on the first of march, but if vodacom hires more people, who go above and beyond like Tulani, Im seriously considering doing an upgrade rather. Thank you for being the one whom took my call today, Tulani. You put my faith back in people!
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Replies (1)Vodacom's replyOfficial
27 Feb 2024, 14:00 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team
Best regards,
Vodacom's reply27 Feb 2024, 14:00
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards, Consumer Website Team
Best regards,
