AM
ANNELIE M

1 reviews | Active since Sept 2018

26 Nov 2024, 17:42

Tsidi should be reprimanded!

Your Toby Bot is useless Your staff online on customer care dont know the products, they place you on hold and just never come back, they talk over you and after 20 mins I still do not know where my phone is that I ordered! Tsidi is the person who should be reprimanded!

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2024, 11:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have received the order.
 Regards Consumer Website Team

Best regards,