1 reviews | Active since Nov 2016

08 May 2017, 10:43

Trying to upgrade

<p>Hi</p> <p>This is my second complaint. I have been trying to upgrade. I have had someone phone me from Vodacom once but never returned the call.</p> <p> </p> <p>I have phoned the upgrade department, stores extra and no one phones me back.</p>

0
Replies (3)
Vodacom
Vodacom's reply08 May 2017, 11:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 May 2017, 12:49
Official

Dear Elvera Van Aswegen,

I apologise for the late response.

Our records reflect that you have been assisted with your Upgrade request.

Thank you for your patience.

Regards,

UW

Best regards,

's update25 May 2017, 15:07
Reviewer Update

Hi

No I have never been helped.