1 reviews | Active since Nov 2016

08 May 2017, 10:42

Trying to upgrade

<p>Hi</p> <p>This is my second complaint. I have been trying to upgrade. I have had someone phone me from Vodacom once but never returned the call.</p> <p> </p> <p>I have phoned the upgrade department, stores extra and no one phones me back.</p>

0
Replies (3)
Vodacom
Vodacom's reply08 May 2017, 11:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update08 May 2017, 12:23
Reviewer Update

I am still waiting

Vodacom
Vodacom's reply25 May 2017, 12:47
Official

Dear Elvera Van Aswegen,

I apologise for the late response.

Our records reflect that you've been assisted with your Upgrade request.

Thank you for your patience.

Regards,

UW

Best regards,