1 reviews | Active since Mar 2014
Trying to speak to someone on Vodacom
<p>I need to query missing airtime on one of my phones.</p> <p>http://help.vodacom.co.za/personal/contactus</p> <p>1) I sheduled a "Call me" but no one called me back.</p> <p>2) Tried calling 111 but voice prompts only give option to check my balances.</p>
I will change the rating once I am assisted by vodacom.
I will change the rating once I am assisted by vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Hannes,
As discussed, your query has been addressed and resolved.
Thank you for taking my call.
Regards,
UW
Dear Hannes,
As discussed, your query has been addressed and resolved.
Thank you for taking my call.
Regards,
UW
A big thank you to awesome Ula for contacting me and resolving my query :-)
A big thank you to awesome Ula for contacting me and resolving my query :-)