Trying to open a contract

Firstly i called the vodacom contract call centre to open a new contract. I was then informed that my application was denied and i needed to bring some documents(3mnths bank statement, payslip, proof of residence, ID) into a store.<br> <br> After taking my documents into the store i was informed that they couldnt process my information as the account had been blocked. I would have to wait 60 days and come again or phone customer service. <br> <br> On the phone to customer service, contract sales, contract complaints and all the other departments that i was passed onto. i eventually heard that the person who blocked my account would need to call me back.<br> <br> I gave my phone number and name but am yet to be contacted.<br> <br> This is ridiculous, i have been a vodacom customer for years and get treated like this.<br>