1 reviews | Active since Jul 2010
Trying to get rid of longterm customers
<p>I have a current 24 month contract from vodacom on a Uchoose Smart S. (R229 per month)</p> <p>Due to contineously having to top up I wanted to migrate to a Smart TopUp M+ (Advertised at R309 per month)</p> <p>Migration department insists that the R309 is only for NEW CUSTOMERS and if I want to migrate it is going to cost me R479 per month.</p> <p>SO!!!!!!!! Old cutomers (20+ years) have to pay an additional R170 per month FOR BEING A LOYAL CUSTOMER?????????? </p> <p>Do I need to say more for wanting to move to a new service provider, seems all the benefits are elsewhere...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
