FA
Faiyaz A

1 reviews | Active since May 2017

19 Nov 2025, 15:56

Trying to get hold of vodacom is worse than a root canal

I can't get hold of a vodacom consultant. I locked my new company contract phone and i need my puk. I can't contact vodacom from that phone and getting hold of you people on my prepaid is impossible with your stupid prompts. I need my phone unlocked now!!!!

0
Replies (3)
Vodacom
Vodacom's reply20 Nov 2025, 07:35
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
FA
Faiyaz A's update20 Nov 2025, 08:16
Reviewer Update
Better make it quick I already emailed your ceo Shameel Joosub.
FA
Faiyaz A's update20 Nov 2025, 08:17
Reviewer Update
I'm expecting a call from your executive support this morning.