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eric K
1 reviews | Active since May 2013
18 Aug 2026, 15:02
TRYING TO GET CREDITS ON OVER CHARGING
Truly an awful experience trying to get over charging on roaming and data pack credited back to my business account. The guy at Vodacom Morningside despite his best efforts cant help, and is pushed from one department to another. Tobi AI is just useless and just sends last 3 months statements. If there was a zero star they would get this !!
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Vodacom's replyOfficial
19 Aug 2026, 08:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2026, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team