Trying to get contract!
<p>I did have a Vodacom contact on a tablet and it was paid up and cancelled end of August 2016. Now I am trying to get 'n new contract at Vodacom but want to use my Cell C prepaid sim card but according to Vodacom they can't give me a contract because of that old number (contract) that is still on my name, but fully paid up and already on prepaid as per their statistics. They say sorry I can't have another contract with Vodacom. So what they say is that every single person on this earth can only have one contract per service provider??????!!!!! I have contact so many people (Vodacom service departments) today to try solving this matter and every time I'm just going throught to the next operator to hear the same story over and over again! I'm on the edge to take this matter to the Beeld Tot u diens services. This is totally pathetic!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Wow, AGAIN it 's a WHOLE DAY after I got feedback on the review I wrote to Vodacom yesterday and STILL NOBODY contact me regarding this matter... Vodacom is a big company, but totally USELESS to solve queries!!!! You are going to lose many of your clients because of POOR SERVICES!!! Pick up your pace!!! It looks like I have to go a different direction and phone BEELD TOT U DIENS!!!
Wow, AGAIN it 's a WHOLE DAY after I got feedback on the review I wrote to Vodacom yesterday and STILL NOBODY contact me regarding this matter... Vodacom is a big company, but totally USELESS to solve queries!!!! You are going to lose many of your clients because of POOR SERVICES!!! Pick up your pace!!! It looks like I have to go a different direction and phone BEELD TOT U DIENS!!!
