trying to get a answer from VODACOM

<p>I started this query on the 14 Sep. I received a sms from Rashieda Jattiem twice on that day firstly to apologies secondly to confirm that sales team made contact with me. The sales team did make contact and confirmed a refund of all the amounts since Nov 2014 to date. It would take 3 working days. I followed up via hellopeter a week later. I received no response. I then sent a 3rd follow up on hellopeter and still no response. I’m now sending a 4th request which is close to a month since I started this process and at my ending point. </p> <p> </p>