CB
Cassandra B
1 reviews | Active since Dec 2020
04 Dec 2020, 12:13
TRYING TO CANCEL MY CONTRACT SINCE OCTOBER 2020
HOW DO I CANCEL MY VODACOM CONTRACT, I'VE BEEN TRYING FOR 3 MONTHS CALLING THE CANCELLATION DESK, THEIR SYSTEM HAS MY CANCELLATION REQUESTS RECORDED, BUT NOTHING HAPPENS AND I CONTINUE BEING CHARGED. MY CONTRACT IS R110 P/M, IMAGINE VODACOM IGNORES A COUPLE OF MILLION SUBSCRIBERS LIKE ME!
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Vodacom's replyOfficial
04 Dec 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team