1 reviews | Active since Jul 2016

07 Jul 2016, 12:47

Trying to cancel my contract

<p>This is the second time in 3 months that I am having issues with Vodacom. I previously stated that I intended to cancel my contract, at which time I was told that I would have to give notice during the first two weeks of July. I phoned Vodacom's contract retention number twice today (holding for 10 minutes as I type this) without success.</p>

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2016, 13:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team