TRYING TO CANCEL CONTRACT FRON JUNE 2020!!!!!!!!!!

Item: Vodacom
Rating: 1
Author: Dario Z

RATTING SHOULD BE NEGATIVE I have been trying to cancel a data contract since JUN20 and get told it is cancelled and every month since then I have been charged. I always get the excuse that the number is on the old system and they will 'try' and cancel. IF I DO NOT GET THIS SORTED OUT BEFORE THE END OF THIS MONTH I WILL COME TO VODAWORLD AND VENT MY FRUSTRATION!

SORT THIS OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)

Vodacom's replyOfficial

07 Jan 2021, 11:22

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply07 Jan 2021, 11:22

Official