Trying to cancel a service is impossible

Item: Vodacom
Rating: 2
Author: Diane A

I am trying to cancel my 3G data card. I have now been left holding for over 15 minutes. That is absolutely not good enough. I am a business person and I certainly don't have 15 minutes to waste. I think Vodacom are making it difficult for customers to cancel services... I find this devious and unprofessional!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

31 Mar 2016, 07:17

Hello dianealbee,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Vodacom's reply31 Mar 2016, 07:17

Official

Hello dianealbee,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team