TRYING TO BLACKLIST A CELL NUMBER

On Friday 15/4/16 i called the Vodacom help line in order for them to email a form to black list a cell number<br> I called 4 times First Dibe Lebahong sent an emai without the attachment, I emailed back to say there was no attachment, never received a reply.Eventually the form came through <br> Filled in form and was told to send to vbs.admin@ vodacom [URL Removed]<br> :received an email with this ref no EC-04WJ-3V1845<br> The email stated that I would be contacted with in 24 hours<br> At 5pm today I called to inquire what had happened<br> I was told by the lady I spoke to that vbs.admin@ vodacom [URL Removed] was incorrect email <br> It should be sent to\ [Email Removed]<br> how is it possible that 4 other agents gave the wrong email address<br> I then called again a spoke to a gentleman called Project you was very helpful and gave me information i need over the phone <br> The other ladies i spoke were totally disinterest <br> When my contract is up in June I am moving from Vodacom <br> <br> "