AB
Alexa B

1 reviews | Active since Nov 2012

18 Jan 2016, 17:45

Trying to activate phone

My experience in trying to activate a new phone line for my daughter took forever - repeated calls where call centre agent repeats the same thing over and over - eventually got the line activated after 3 days. The number of times I get cut-off on their endless call handling system and then when you get through, it drops the call. The whole process has been exceptionally frustrating. I would certainly not recommend Vodacom to anyone having experienced this.

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2016, 20:57
Official
Hello AlexaBisschops,

Thank you for the posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team