NP
Nolan P

1 reviews | Active since Oct 2012

08 May 2016, 18:39

Trying 1 month to cancel my contract

<p>My contract had expired... I went into vodacom to cancel and they said I must call customer service.</p> <p>&nbsp;</p> <p>Everytime I call in they just transfer me from one person to the nxt.</p> <p>&nbsp;</p> <p>I've called atleast 5 times and l have also been told that someone will contact me but nobody does.</p> <p>&nbsp;</p> <p>Now it's gone an extra month and all I wana do is cancel my contract.</p> <p>&nbsp;</p>

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Replies (1)
Vodacom
Vodacom's reply09 May 2016, 05:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team