AO
Anthony O

1 reviews | Active since Jan 2017

18 Jan 2017, 19:19

Try to Topup my data on my business data LTE package

<p>Today is the second time that I tried to update mu business LTE package with Vodacom. When I app**** for the data contract the salesman said it is easy to do a top up, just register on the internet an follow the easy steps. When I do that the option I got is I am unable to do the top up on the website I must phone ********** . I have tried the call centre staff is terrible to say the least and every time I just put the phone down. I don’t know what to do to top up my data, it should be easy but apparently not!</p>

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Replies (1)
Vodacom
Vodacom's reply19 Jan 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team