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Ikhraam O
1 reviews | Active since Nov 2019
15 Jul 2024, 10:12
Try to communicate with Vodacom regarding your subscription contract
Have you ever tried to cancel or modify your subscription contract with Vodacom. I emailed them after I found that I could not engage them in this regard, on their APP. Guess their response to my email? They say the contract issues is no longer done by email but on the APP! HOW FREUDIAN IS THAT??
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Replies (2)
Vodacom's replyOfficial
15 Jul 2024, 11:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jul 2024, 11:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ikhraam O's updateReviewer Update
29 Jul 2024, 16:08I'm still waiting for this senior consultant to contact me. They claim not to be able to get jold of me. They didnt bother to send me a SMS or WhatsAp message. Instead they leave a message on Hellopeter! Meanwhile I cancelled on their *** number which is an automated service. I'm now still waiting for confirmation thar my cancellation is acknowledged.
Absolutely shocking service!
Absolutely shocking service!
IO
Ikhraam O's update29 Jul 2024, 16:08
Reviewer Update
I'm still waiting for this senior consultant to contact me. They claim not to be able to get jold of me. They didnt bother to send me a SMS or WhatsAp message. Instead they leave a message on Hellopeter! Meanwhile I cancelled on their *** number which is an automated service. I'm now still waiting for confirmation thar my cancellation is acknowledged.
Absolutely shocking service!
Absolutely shocking service!