1 reviews | Active since Jun 2009
Try to cancel data and get my money back!
Phone them late October to cancel my one data contract. They were suppose to send me a reference nr. (how is the customer suppose to know that) and told me not to use the data in November (as i had few left) otherwise i would get billed on the first of December. No problem. Low and behold, i got even billed R181.57 more than the original contract on the 1st of December! Spoke to 3 consultants already this morning, after line drop every time, and my patience running out, and i still do not have an answer how/when they will give me back my money! I am so finish with them. Not one of them have the decency to even phone you back so that the matter can be resolved. No, they rather try to convince you to take another package! Which part of CANCEL my contract do they not understand?!?!?!
I do see that te queried account is still active on my app, and that my bill has not being adjusted as it still included this account, and that as promised it would take 2 business days (which is now 4 days) i still have not received the adjusted bill. Thus, i am still not a happy customer?!?!?!
I do see that te queried account is still active on my app, and that my bill has not being adjusted as it still included this account, and that as promised it would take 2 business days (which is now 4 days) i still have not received the adjusted bill. Thus, i am still not a happy customer?!?!?!
I do see that te queried account is still active on my app, and that my bill has not being adjusted as it still included this account, and that as promised it would take 2 business days (which is now 12 days) i still have not received the adjusted bill. Thus, i am still not a happy customer?!?!?! Try to phone, but not willing to hold on for another 5 hours again just to be passed from the one consultant to the next consultant. I am so finished with Vodacom!!!!!
I do see that te queried account is still active on my app, and that my bill has not being adjusted as it still included this account, and that as promised it would take 2 business days (which is now 12 days) i still have not received the adjusted bill. Thus, i am still not a happy customer?!?!?! Try to phone, but not willing to hold on for another 5 hours again just to be passed from the one consultant to the next consultant. I am so finished with Vodacom!!!!!