True disappointment

Thank you so much for the call today, I really appreciate the actions taken and the gentleman that called today I must say what a star he handled it perfectly, when I saw vodacom I was in fight mode because I expected the usual but to my very pleasant surprise it was handled so professionally, and easily and he listened and answered each question with a solution.

I have done what you told me to do over the phone will give it a try this week to see how it goes, I will be changing my review end of week if all goes well, because im happy with today's service, and you have possibly saved yourself a customer.

Thank you again

Hi , its been ok had some issues here and there and this weekend no service emergency calls only , it looks like its never ending. Sitting nexto people from other providers that can actually make calls and use data is even more frustrating

Yeah you are definitely going to lose some more customers, your connectivity is a joke can barely make or recive a call one bar or no connection so fed up

Its quite ironic that you couldn't get hold of me while calling me, imagine how my friends family and clients feel when they need to talk to me, or when j urgently need to make a call and I have no network or data connectivity.