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<p>Since November my dad, Mr BD Bierman has been struggling to change his banking details with Vodacom. We phone the call centre a lot of times and he even went to the Vodashop in Newcasle. They cut off his phone and internet lines because the debit order did not go off. Yesterday when we again enquired about the banking details and requested them <strong>AGAIN</strong> to change the banking details as he is no longer using the old bank account, the lady at the call centre told him very rudely that he must then cancell his contract and go to another service provider if he is not happy. His cellphon number is *** and his internet number is ***</p>