Trouble with their accounts department

<p>Good day</p> <p> </p> <p>this is my story we have had contract with vodacom for a very long time and had never had a problem with them until recently. we made a payment on the account on the 6th of march 2016 and every since then we have had nothing but trouble with them. we have a receit to proof of payment but they claim not to have received it. the vodashop branch where we made the paymnet also has a copy of that particular receit. now they have cut our lines twice in the past 3 months and each time they re instate it we think it is over then a couple of days or a month later they do it again. the accounts department does not know what they are doing we are struggling ever since march to fix their problem with out any prevale. we are at our braking point. we need help with these people.</p> <p> </p> <p>PLEASE HELP !!! </p>