Trouble with porting from CellC to Vodacom

<p>We have been struggling now from 17 February 2017.</p> <p> </p> <p>We want to port a number from cellc to vodacom on a contract. After many attempts we were told that our porting is done and we can collect the phone and simcard from vodacom.</p> <p> </p> <p>Since them we can make calls and use the data but can only receive calls from a vodacom number and no other network or even telkom land lines. We tried talking to Vodacom and they keep telling us that cellc didn't release the number. Cellc says Vodacom didn't finalise the porting. And this keeps going on. </p> <p> </p> <p>We keep going backwards and forward to keep hearing the same. This is totally unacceptable. So we are going to be charged at the end of the month but the service is not completed.</p> <p> </p> <p>Can someone either from cellc or vodacom sort this out because this is frankly not my problem. We have done everything from our side and are losing money because our clients can't get in touch with us.</p> <p> </p> <p>By the way, I have never in my life experienced such bad customer care in my life like I am receiving from the Vodacom agents. They will just cut the call even while you are still trying to solve this headache...</p> <p>A 0 from customer care for Vodacom!!!</p> <p> </p> <p>If Vodacom cant fix this, I strongly feel that I will not pay the account until ALL services are active on our account...</p> <p> </p> <p>Regards</p>