MP
Michele P
1 reviews | Active since May 2014
23 May 2015, 10:01
Trouble Loading BIS
Good day,I called vodacom @ 6:58am on Saturday as I was experiencing problems loading my Blackberry internet services the lady I spoke with transfered me to the data department I then spoke with Sizakhele who advised me to send the word \blackberry"to 100 which didn't work and I had sufficient airtime I then called again & spole with a very helpful lady Euginia who assited me step by step & even gave me a courtesy call to find out if I had managed to get my BIS up & running which did thanx to Euginia's patience & willingness to assist we need more people like her around. Keep up the good work!!"""
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Vodacom's replyOfficial
23 May 2015, 13:21Hello MicheW026,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Euginia's line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Euginia's line management for reward & recognition.
Warm regards
Consumer Website Team
Best regards,
Vodacom's reply23 May 2015, 13:21
Official
Hello MicheW026,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Euginia's line management for reward & recognition.
Warm regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to Euginia's line management for reward & recognition.
Warm regards
Consumer Website Team
Best regards,