Triple Debit with no refund in sight.

<p>Vodacom has debited my account on 01/09/16 three times. Twice at 21:29 and once at 21:40. I was told that I would receive a refund. However nothing came.</p> <p>Then on 19/09/16 my outgoing calls were barred for non payment. I called the call centre to which I was advised it was an error and he cleared it. No apolagy or reason. Further he said thebrefund is with accounts and will be reversed. </p> <p> </p> <p>A week later I stopped at a Vodacom store and was advised that my account will be credited and I won't be debited for the following months. I was fine with this. But on 01/10/16 I was done voted for the normal amount. </p> <p> </p> <p>Still to date no refund. </p> <p> </p> <p>I am extremely annoyed as this is the second time this has happened and without Vodacom stored being able to assist. I have no option but to circulate the complaint here as this is the only cite we receive joy.</p> <p> </p> <p>Its shocking that the consumer must go through all this effort to rectify an error Vodacom made.</p> <p> </p> <p>Very annoyed.</p>