triple debit not returned after 2 months

<p>Here is a list of my grievances:</p> <p>1, I gave Vodacom my new banking details but they tried to take money of my old account </p> <p>2. I gave them the details for the second time. Even, again they tried to debit off the old account</p> <p>3. For the third time I gave them my details and again theyou debited the wrong account. </p> <p>4. When they eventually did debit the right account they debited it 3 times. </p> <p>5. This was 2 months ago, I have called, emailed at least 5 times.</p> <p>6. Each time a call they ask me to send my banking statement which I have done twice. 7. Now I get a mail saying that the query has taken so long that I need to verify myself again. </p> <p>8. Please pay back the money you owe me. This is not fair.</p>