AB
Andre B
1 reviews | Active since Feb 2012
02 Nov 2016, 03:19
Triple charged!!!!
<p>I am now FED up!</p> <p> </p> <p>I have utilsed all avenues to my disposal and no result.</p> <p> </p> <p>3 months ago I downgraded my contact and took out an additional contact of the same standard. So I should be paying a setv amount. How ever on my initial contact I am charged TRIPPLE for my handset which is the SAME as the other contact. How the **** do you manage to do that!!!</p> <p> </p> <p>I will be stopping my debit order until you fix this ****.</p>
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Vodacom's replyOfficial
02 Nov 2016, 07:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Nov 2016, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,