1 reviews | Active since May 2018
Tried to get a deal match from Vodacom?? It does not exist !!
After numerous calls requesting a deal match since 1 April , I finally got feedback on the 30th of April 2018, received a quote from the consultant over the phone and via email, which I accepted and emailed back within the required time.
Its been 3 weeks since then and I have not received my device or any feedback after numerous calls to vodacom (over 3 hours), being pushed from consultant to consultant, even speaking to the team leaders as well as emailing the upgrades department a few times to follow up.
With this despicable level of service I intend to cancel all my contracts and switch providers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team