TM
Tsholofelo M

1 reviews | Active since May 2017

20 Nov 2018, 16:26

Tricking customers into buying data packages

I'm so disappointed in Vodacom they have reduced themselves into tricking customers. Option 3 of the 30 days data says you get 500MB but at the end of the day you get 250 MB with 250 night shift that I never get a chance to use. I'm moving to TelkomZA .

0
Replies (1)
Vodacom
Vodacom's reply20 Nov 2018, 16:33
Official
Dear Customer,  Thank you for making us aware of your complaint.    Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.    Vodacom will not contact you via Whatsapp to request your personal details    Regards,  Vodacom Consumer Website Team