******* to take Vodacom Contract - **** promotions

20 December 2019 I received a call from Mondo on behalf of Vodacom. the lady consultant said I'm one of the lucky customers who have been selected to get either a Huawei A5 or P20 lite, with no service and connection fees and first instalment will be in February 2020 for only R209. as this was a great deal I took the contract based on the fact that I will only start paying in February 2020. to my surprise my account was debited by Vodacom for an amount of R230.00 I also received statements stating that a connection fee or service fee needs to be paid for R230.00 and also a debit of R209.00 will take place for January, I called Vodacom customer care and they were not helpful at all. I called Mondo and the consultant said they can see on their side that there shouldn't be a service fee deduction as the contract was on promotion. I reversed the first debit taken which inconvenienced me big time due to bank charges and I was informed by the Vodacom consultant that Vodacom will blacklist me. so Vodacom and Mondo offers false promotions and when we take those contracts we are misled. I'm willing to take this higher and higher should Vodacom not sort this out urgently. Im expecting to pay my first instalment end of February and not in January.