TB
Tyelomzi B
1 reviews | Active since Feb 2011
20 Dec 2018, 09:42
******* into buying less data to what was offered.
On the 20th of December 2018, I purchased a 2GB 30 day bundle through my phone for R149, and to my surprise I was only given 1GB anytime data and 1GB night owl data, and I had thought that the 2GB was anytime data, and if the night owl was applicable, then a further 2GB would be awarded.
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Replies (1)
Vodacom's replyOfficial
20 Dec 2018, 11:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2018, 11:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team