NM
Nancy M
1 reviews | Active since Oct 2017
27 Aug 2021, 12:39
******* into a new vodacom contract
A consultant from Vodacom has just tried to trick me saying Vodacom is giving me 10 gig data and 230 airtime because I am a valued customer. Meanwhile it is a 36 month contract which he is trying to trick me into. Kindly make sure to fix this issue. I do not want any new contract with vodacom. I just want to complete my current contract.
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Vodacom's replyOfficial
27 Aug 2021, 14:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2021, 14:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team