********** treatment

Hi I need urgent assistance My Vodacom number *** was blocked and referred for collections with the most *********** debt recovery company in the whole world and I mean it does not get worser than this. I paid the full amount requested by these clowns /MDB in December and to date my number is still blocked and I'm still requested to pay although the amount was settled. I have been trying to get the settlement letter and they refuse to give it to me. Vodacom being so customer centric and having such a horrible company collecting for them makes no sense to me. I need this issue to be resolve urgently cause I want to continue using your services. I need someone to email me on *** to further advise on a way forward. I'm willing to send POP since the circus company refuses to send me a paid up letter further more it seems my account is also not cleared with Vodacom cause MBD is clearly useless. I also tried to call your call center and was referred to send an email I have sent countless emails and have received no feedback no assistance