Treating cutomers fairly, not part of Vodacom cultyre

<p>I have been a Vodacom customer for 20 years. The service is shocking, to say the least! My bundle should have been recharged yesterday. Now, still nothing! After numerous calls, to absolute useless call centre operators, stating my views on the survey after the 30 minute call not coming to any resolution, I have still not received any explanation, appreciation or even so much as a "sorry for the inconvenience". TCF Vodacom? Treating customers fairly, ever heard the term?</p>