1 reviews | Active since Jun 2018
Travel Voucher not received
I upgraded my cellphone and it came with a R5000 travel voucher. I have been trying since January to find out why I haven't received it yet but have not received any positive feedback. I am very upset and angry about this.
I want to use the voucher to take my son on a vacation in July and have given Vodacom every chance to correct this to no avail.
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Umesh
As discussed, feedback has been provided on this matter.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Hi Umesh
As discussed, feedback has been provided on this matter.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team