PC
Paul C
1 reviews | Active since Oct 2010
31 Oct 2019, 09:04
Travel Saver ripoff on Vodacom
Normal Lack of service from Vodacom, i have a south african cell phone but have now moved to the Netherlands. tried since july august to turn off the travel Saver service which charges me R30 per day whether i use the phone or not. Log calls visit vodacom shops when in SA and still get billed
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
31 Oct 2019, 09:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply31 Oct 2019, 09:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
PC
Paul C's updateReviewer Update
31 Oct 2019, 09:55This is exactly what i have been hearing for two weeks.
PC
Paul C's update31 Oct 2019, 09:55
Reviewer Update
This is exactly what i have been hearing for two weeks.
Vodacom's replyOfficial
07 Nov 2019, 14:08Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Vodacom's reply07 Nov 2019, 14:08
Official
Dear Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
PC
Paul C's updateReviewer Update
08 Nov 2019, 08:52So typical bad service get absolutely no feedback other than an answer to say my case is closed. Thanks for nothing
PC
Paul C's update08 Nov 2019, 08:52
Reviewer Update
So typical bad service get absolutely no feedback other than an answer to say my case is closed. Thanks for nothing