FG
Frances G

1 reviews | Active since May 2015

20 Sept 2025, 10:34

Travel data ***** by Vodacom

I am collecting reference number and empty promises that they will refund me in 24 hours. Never happens. They keep on adding travel data and roaming cost to my bill that I did not authorised, did not request and don't use. What they do us ******* and they simply don't care. They can do what ever they want to.

0
Replies (1)
Vodacom
Vodacom's reply20 Sept 2025, 10:58
Official
 
Dear Customer,
 
Thank you for bringing your complaint to our attention.
 
Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
 
Kind regards, 

Vodacom Consumer Website Team