FG
Frances G
1 reviews | Active since May 2015
20 Sept 2025, 10:34
Travel data ***** by Vodacom
I am collecting reference number and empty promises that they will refund me in 24 hours. Never happens. They keep on adding travel data and roaming cost to my bill that I did not authorised, did not request and don't use. What they do us ******* and they simply don't care. They can do what ever they want to.
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Replies (1)Vodacom's replyOfficial
20 Sept 2025, 10:58Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply20 Sept 2025, 10:58
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
