traumatizing and harrowing experience

<p>Your witbank franchise in Highveld mall needs serious attention. your sales staff do not have a clue about customer service. Is it any wonder when the manager herself walks across the floor and in front of other customers she says "what is wrong with these customers today" your systems need to be looked at. i spent an hour and a half yesterday just waiting for the system to tell me the deal is approved. As is that was not enough, the sales consultant asks me whether i could buy him lunch while im waiting!!!!</p> <p> </p> <p>i want a full report about what measures that are being put in place to improve this. i am not happy vodacom. this is the 5th incident i have had with you? do you treat your customers like this because you know you have me for the next 2 years? this is not a rhetorical question. i want answers!!!!!</p>