TRAUMATIZED VODACOM CUSTOMER!!!!!

Since I got my first cell phone my husband and I was customers of Vodacom. All those years we were never behind with our payments and because we were satisfied customers when fibre came to our area we decided to cancel with MWeb and join Vodacom's fibre. What a disappointment do I experience after my Hubby pas away, they suspended my account although it was paid until 30/11/2020. After several visits to their store and numerus calls to their numbers given to me I learn today that they did not approve the transfer off ownership and referred it to their Supervisor. In a time that I am traumatized by the loss of my husband I receive this kind of treatment of people who just don't care about their fellow men. I cried a lot out of frustration and grief, it is the only company that I experience this treatment from!!!!