PR
Palesa R

1 reviews | Active since Dec 2020

08 Dec 2020, 21:33

Trashiest telecom I have ever experienced.

I have been calling vodacom every other day trying to get my fibre installed - fibre that I am paying for every month! Every time I call I get a different story with promises of installations and being called back.

0
Replies (3)
Vodacom
Vodacom's reply09 Dec 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
PR
Palesa R's update28 Dec 2020, 19:42
Reviewer Update
Posted a new review because I still have not had my fibre line installed and I still am being charged by you guys. This is by far the worst situation I have ever been in and I have had dealings with MTN and with Telkom.

Trash!
PR
Palesa R's update25 Jan 2021, 10:45
Reviewer Update
Still unresolved and just made to pay again. Good job guys for being so trash! I don’t exaggerate when I say this is the worst service I have ever received from any company. I’ll be sure to leave another review!